Nov 13 2014

Mobile Medical Alarm Saves Choking Woman

Monmouth County, NJ

 

Mobile medical alarm operator

April, emergency response operator

Mary describes her mother, Mable as a strong-willed mother of seven children, who has always fought her way through challenges, including multiple mini-strokes over the last 8 years.  Now almost 90-years-old, Mable occasionally experiences a loss of consciousness due to a lack of blood flow to the brain. Mable experienced one of these episodes while she was eating and began to choke, unable to breath.

Mary was with her mother at the time, but couldn’t help but panic. “I pressed Mom’s mobile medical alarm pendant and the operator responded faster than I even imagined. ‘Please!’ I said, ‘I need assistance! My mother’s not breathing!’ I remember the operator calmly saying, ‘Help is on the way.’ She stayed with me on mom’s mobile medical alarm until she heard the voices of the policemen.”

AG Central Station Operator, April remembers that call well. “When I answered the call I could hear the woman crying. She was so concerned about her mother. I so wanted to help her. I knew the urgency of the situation and made sure paramedics understood right away what was happening.”

Thinking back to that day, Mary is in awe of how things happened so fast. One of the policemen dislodged the food and Mable was quickly transported by ambulance to the hospital.

 

“I just can’t say enough about what everyone did for my mother. Everyone worked together and they saved Mom’s life. I thank God for the mobile medical alarm system  and for such a quick response. It was wonderful.”

 

Thanks to April, a dedicated AvantGuard team member, for 8 years.